FAQ's

1. What are the changes I can make to an already existing video/print design?

A: For the Video templates - The layout design/animations will remain the same. We can change the photographs, the song, name of bride and groom, venue and wedding date. One music option will be provided; if you like a particular audio track please inform us well in advance.

For the Paper Invites: Only the text can be changed and no elements can be replaced.

For any other changes apart from what’s mentioned above we’ll charge additionally.

 2. How do I purchase a Video / Digital invite?

A: All you need to do is select the video/ecard design you like, fill in your details in the form, click on ‘add to cart’, and click on buy. This will direct you to the check-out stage. Indian customers can make the payment using Net Banking, VISA or Mastercard. For international customers the details to our PayPal account will be provided in the invoice.

 3. I have already made an invite through other sources; can I only buy the webpage?

A: We only offer a free single web page if you’ve purchased one or more products from us. The single web page isn’t for sale otherwise.  

 4. What if I want to add a few more slides/make additional changes to the existing video/print design?

A: We recommend you go for an entirely new customised design. We do not accept changes in design for already existing templates.

 5. How safe is your payment system?

A: All transactions can be made through PayU Money for Indian customers (on purchase of video and print invites) and our international customers (on purchase of video invites) can pay through PayPal account letsannounce@gmail.com after receiving the invoice from us. Both PayU Money and PayPal are leading and safe platforms for online transactions.

 6. Once purchased, what is the estimated time of delivery?

A: For an already existing print/video design; it would take 7 working days or less to complete the final output. In the case of a new design it would take approx. 7-9 working days post approval of content/script.

For the printed copies of the invites, once proof is approved, it will take max 4 working days for delivery. However it may vary depending on quantity of prints and location to be delivered. As for video invites, we take one full day for finalisation and rendering, so a same day/next day delivery is possible once video proof is approved.

 7. Do I get what I see?

A:For video and ecard invites, the templates you see is a preview of your own invite. The product that you will receive will look the same but will include your content.

 

8. I want a brand new invitation made, how much would it cost?

A: A custom made invite will be charged according to your specific requirements. So, just give us a call/email and we’ll be happy to hear you out.

 10. I need changes made post-delivery, is this possible?

A: We always provide a first draft for all video invites with our watermark as proof before we go ahead with final rendering. We accept one round of changes at the proof stage. After final submission, if there are any changes, the re-rendering will be charged additionally, which will be equal to the first purchase amount.

 11. In what format should I submit the photographs?

A:The images should be submitted in hi-resolution JPEG format no more that 15MB in size. Pictures taken from a good quality mobile camera is also accepted. We are not responsible for quality of output of the pictures that have been submitted to us.

 12. Does Let's Announce deliver across the globe?

A: Yes of course!

 

 13. I still have queries!

       A: We are all ears! Just drop us an email at letsannounce@gmail.com           and we shall respond to it immediately. Or alternatetively you can                   call/whatsapp us anytime on +91 9727637869

Thanks

Team Let's Announce

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